Appointments canceled less than 24 hours in advance will incur a charge equaling 50% of service total. Charge will be applied upon next visit. “No shows” will result in a full charge of service price to be paid at your next visit. If you have three “no shows” with out contacting the salon, you will not be able to schedule a future appointment.
We give confirmation calls 48 hours ahead of time, and send out reminder emails if we have your email on file as a curtesy to notify you of your appointment. It is your responsibility, however, to be aware of your appointment date and time, and to notify us if your contact information has changed.
Due to safety considerations, limited space, and in our effort to maintain a relaxing salon environment for all, we ask that you do not bring your children unless they are being serviced by a service provider.
Thank you for understanding!
In the very unlikely event that you are unsatisfied with your color or cut, you are responsible for letting us know when you are in the salon. We will happily make any adjustments if the end product is not what was discussed, but we do require that to take place with in 3 days. If you miss your scheduled re-do appointment, we will assume you are happy with the original service, and you will lose eligibility for a re-do appointment.